Shipping Policy
Section 1 - Average Delivery Time
At SOLVA LONDON, once your order is placed, we typically require 1 to 3 working days to process it. Orders placed on weekends or public holidays may take slightly longer to process. After your order is processed, it will be dispatched, and delivery times may vary depending on the destination.
Our goal is to ensure a smooth ordering and delivery experience. Should you have any questions or concerns, please contact our customer service team for assistance. Below, we provide an overview of our order processing and delivery procedures.
Section 2 - Placing an Order
Placing an order with SOLVA LONDON is straightforward:
- Navigate to your desired product and click "Add to Cart."
- Double-check the product details and variants before clicking "Proceed to Checkout."
- Enter your accurate shipping details on the following page.
- Review the entered information on the "Dispatch" page.
- Select your preferred payment method and complete the order.
We offer a variety of secure payment methods, all protected with SSL encryption, including:
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal
- EPS
- Immediate Payment
Once your order is complete, you will receive a confirmation email. If you encounter any issues, our customer service team is here to help.
Section 3 - Shipping Costs
SOLVA LONDON is pleased to offer free shipping on all orders, with no minimum purchase required.
Section 4 - Shipping Your Order
Excited about your new purchase? So are we! At SOLVA LONDON, we work diligently to process and dispatch your order efficiently.
To keep our pricing fair and contribute to sustainability, we may consolidate shipments where possible. We appreciate your understanding and support in making eco-conscious choices.
For any specific shipping inquiries, feel free to contact us via info@solva-london.com Our team is ready to assist with the best solution for your needs.
Section 5 - Responsibility for Lost or Stolen Items
Once your order leaves our facility, it is the responsibility of the shipping carrier to deliver it securely. Unfortunately, SOLVA LONDON cannot be held liable for lost or stolen items after they are marked as delivered.
We recommend ensuring your delivery location is secure and monitoring the shipment using the tracking details provided. If you encounter any issues, please reach out to us, and we will do our best to assist.
